External support services

External support services

In addition to support services available through us, we also encourage you and your family to access these services if you require urgent support.

Emergency contacts

For emergencies:

  • telephone 000
  • if your child is under 16 years old, go to Perth Children’s Hospital emergency department (open 24 hours)
  • young people aged 16 years and older, and adults, can go to any local hospital emergency department (open 24 hours).
  • people of any age in country areas can attend their local hospital emergency department (open 24 hours).

If you are assisting someone who does not speak English, first phone the Translating and Interpreting Service (TIS) on 13 14 50. They can connect you with the service of your choice and interpret for you.

Support contacts

1800Respect1
Phone: 1800 737 7322

13YARN3
Crisis support line for mob who are feeling overwhelmed or having difficulty coping
Available 24 hours a day, 7 days a week
Phone: 13 92 764

CAMHS Crisis Connect5
For children and young people
Available 24 hours a day, 7 days a week
Phone: 1800 048 6366

Department of Communities Crisis Care Service7
Available 24 hours a day, 7 days a week
Phone: 1800 199 0088

eheadspace9
For people aged between 12 and 25 years
Operates from 9 am to 1 am AEDST, 7 days a week
Phone: 1800 650 89010

Health Direct11
Available 24 hours a day, 7 days a week
Phone: 1800 022 22212

Kids Helpline13
For people aged between 5 and 25 years
Available 24 hours a day, 7 days a week
Phone: 1800 551 80014

Lifeline15
Available 24 hours a day, 7 days a week
Phone: 13 11 1416

Mental Health Emergency Response Line17
Phone (from the Perth metropolitan area): 1300 555 78818
Phone (from the Peel region): 1800 676 82219

Poisons Information Centre20
Available 24 hours a day, 7 days a week
Phone: 13 11 2621

Rurallink22
For people in regional, rural and remote areas
Phone: 1800 552 00223

Suicide Callback Service24
24 hours a day, 7 days a week
Phone: 1300 659 46725

QLife26
Available from 3 pm to midnight
Phone: 1800 184 52727

Additional resources