External support services
External support services
In addition to support services available through us, we also encourage you and your family to access these services if you require urgent support.
- Emergency and support contacts for parents, carers and students
- Mental health and wellbeing applications
Emergency contacts
For emergencies:
- telephone 000
- if your child is under 16 years old, go to Perth Children’s Hospital emergency department (open 24 hours)
- young people aged 16 years and older, and adults, can go to any local hospital emergency department (open 24 hours).
- people of any age in country areas can attend their local hospital emergency department (open 24 hours).
If you are assisting someone who does not speak English, first phone the Translating and Interpreting Service (TIS) on 13 14 50. They can connect you with the service of your choice and interpret for you.
Support contacts
1800Respect1
Phone: 1800 737 7322
13YARN3
Crisis support line for mob who are feeling overwhelmed or having difficulty coping
Available 24 hours a day, 7 days a week
Phone: 13 92 764
CAMHS Crisis Connect5
For children and young people
Available 24 hours a day, 7 days a week
Phone: 1800 048 6366
Department of Communities Crisis Care Service7
Available 24 hours a day, 7 days a week
Phone: 1800 199 0088
eheadspace9
For people aged between 12 and 25 years
Operates from 9 am to 1 am AEDST, 7 days a week
Phone: 1800 650 89010
Health Direct11
Available 24 hours a day, 7 days a week
Phone: 1800 022 22212
Kids Helpline13
For people aged between 5 and 25 years
Available 24 hours a day, 7 days a week
Phone: 1800 551 80014
Lifeline15
Available 24 hours a day, 7 days a week
Phone: 13 11 1416
Mental Health Emergency Response Line17
Phone (from the Perth metropolitan area): 1300 555 78818
Phone (from the Peel region): 1800 676 82219
Poisons Information Centre20
Available 24 hours a day, 7 days a week
Phone: 13 11 2621
Rurallink22
For people in regional, rural and remote areas
Phone: 1800 552 00223
Suicide Callback Service24
24 hours a day, 7 days a week
Phone: 1300 659 46725
QLife26
Available from 3 pm to midnight
Phone: 1800 184 52727
Additional resources
- Beyond Blue28
- Black Dog Institute29
- Everymind30
- headspace31
- ReachOut32
- Sane33
- Transforming Families34
- RightByYou35
- Healthy WA's information on Perth Aboriginal services – mental health services36
- Ngala Parenting Line37
- Phone (Perth metropolitan areas): (08) 9368 936838
- Phone (Country areas): 1800 111 546
- Thirrili National Indigenous Postvention Support 39
- Phone 1800 805 80140
moodgym
moodgym is an interactive self-help program that provides cognitive behaviour therapy (CBT) training to help users prevent and cope with depression and anxiety.
w: moodgym.com.au41
Niggle by Kids Helpline
A wellbeing app to help children and young people capture their niggle and do something about it.
w: kidshelpline.com.au/niggle42
Thrive Inside with Smiling Minds
A special initiative to help you stay calm and healthy in the physical constraints of your home, while remaining calm and healthy inside your mind.
w: smilingmind.com.au/thrive-inside43
Bite Back: Black Dog Institute
Bite Back is an online positive psychology program designed to improve the overall wellbeing of young Australians between 13 and 16 years old
w: biteback.org.au44
The Brave Program
The BRAVE program by the University of Queensland is for young people aged 8 to 17 years old and their parents to support with anxiety. There are four different programs respectively.
iBobbly
A social and emotional wellbeing self-help app for Aboriginal and Torres Strait Islander young people aged 15 years and over.
w: https://www.blackdoginstitute.org.au/resources-support/digital-tools-apps/ibobbly/46